Frequently Asked Questions (FAQs)
Listees
Can I update my profile online?
Yes. If you are an existing listee with access to the MBO, please login into mbo.marquiswhoswho.com with your username and password. If you cannot locate your login details, please contact customerservice@marquisww.com for assistance.
Can I update my profile via email?
Yes. You may send biographical revisions directly to myedits@marquisww.com.
Did you receive my update or information via fax or mail?
Due to the volume of faxes/mail we receive daily, we are unable to track items until they logged into our system. Most biographical information takes 2-3 weeks to be updated. To view your most current biographical information, or to make changes to your profile, please log into mbo.marquiswhoswho.com.
How can I be removed from Third Party mailings
We honor all biographee requests to be removed from receiving Third Party mail. This includes email, postal mail, and telemarketing lists. If you wish to be removed, please contact us at optout@marquisww.com
In which publications has my profile appeared?
We are happy to provide this information upon request. Please send us an email at info@marquisww.com, and we will forward you a complete list of the publications.
Is Marquis Who’s Who available online?
Yes. Marquis Biographies Online (MBO), which is updated daily, features over 1.5 million biographies and is available as a yearly subscription service. Please contact our Sales Department for further information sales@marquisww.com
New Candidates
Who nominated me? What is the selection process?
There are three sources we use to get our potential biographies:
- Our in-house research staff chooses high profile names.
- We accept nominations from previous biographees or other individuals.
- Professional associations and organizations provide us with names of members they feel are qualified for inclusion.
Is there a cost for my name to appear in the publication?
There is never a fee to be considered for or included in any Marquis Who's Who publication. Listings are free in our online database. Listees are under no obligation to purchase anything at any time.
How do I access the online submission site if the link is not working?
We apologize for the inconvenience caused by the link. Please visit our website at www.marquiswhoswho.com. Click on “Listees” on our homepage. Then click on the “Submit Biography” link to enter your data for consideration.
If you would like, you may fax over or email the biographical data form rather than using the internet. There is a blank .pdf form available at www.marquiswhoswho.com. This may be the easiest way to get your information to us.
What is the status of my application?
Submissions are screened within a 4-6 week time frame. The entire process can take a few months. If your profile passes screening you will receive a notification via postal mail or e-mail giving you the opportunity to make revisions.
Can I submit my CV instead of filling out the data form?
While we prefer individuals to use the data form, you can attach a CV to the data form and send it back to us. Please note that this will delay the reviewing and final selection process.
When will I know if I’ve been selected for inclusion?
Final decisions are made at the galley stage approximately three months before the book is published. Proofs will be provided shortly thereafter to those selected to appear.
I'm concerned about privacy issues. Is there any way to keep certain information out of my profile?
Yes. We can suppress any addresses, contact information, birth information, and family information. Remember, this is your profile and you can include only the information of your choice. Nothing is mandatory.
Returns
Personalized Products:
All personalized or engraved items will only be accepted for returned or exchange if there is an error in production or defect.
Non-Personalized Products:
If, for any reason, you are unsatisfied with any of our products ordered, you may return it for a full refund within 30 days of the invoice date. Please contact our Returns Department at customerservice@marquisww.com for proper authorization to return your order. Unfortunately, we cannot offer refunds on any of our digital products.
Simply return it to us in its original condition with your invoice and return authorization code given from your Customer Service Department to the below address and we will gladly process your return for a credit or refund once it is received back. Please note that original shipping charges are not refundable unless item is defective, or you received an item in error.
Return Shipping Address:
For returns sent postal mail please use:
Marquis Who’s Who
Fulfillment Center
398 RXR Plaza
Uniondale, NY 11556
Please allow up to 4 weeks for your account to be credited.
For further information, please contact customerservice@marquisww.com
Orders Paid by Check or Credit:
If you paid by credit card, we will credit your account upon receipt of the item. For orders paid by check we will issue you a refund in the form of a check once we have received the item from you.